PDF Troubleshooting

If you are experiencing any difficulty opening Adobe Acrobat files while using Internet Explorer 5 or 5.5 eg browser freezes or blank screen appears, then follow the options below:

Adobe Acrobat 4.0

• Open Adobe Acrobat Reader Application
• On file menu select Preferences > General
• Uncheck (deselect) Web Browser Integration
• Select ok
• Close Acrobat Reader
• Open browser and continue

Adobe Acrobat 5.0

• Open Adobe Acrobat Reader Application
• Go to Edit > Preferences
• Click on the Options tab
• Uncheck (deselect) Display PDF in Browser
• Select ok
• Close Acrobat Reader
• Open browser and continue